FactoryJet
1

Introduction

FactoryJet Private Limited ("FactoryJet", "we", "our", or "us") is committed to protecting the privacy and personal data of its users, customers, and visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, or make payments online. By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2

Company Information

Legal Entity Name: FactoryJet Private Limited

CIN: U74999KA2020PTC140850

GSTIN: 29AAECF3218J1ZK

Registered & Operational Address:

70/1, Willow Herbs, Tigalarpalya, Kundalahalli, Bengaluru, Karnataka – 560037, India

Phone: +91 96999 77699

(Monday to Friday, 10:00 AM – 6:00 PM IST)

Email: connect@factoiryjet.com

3

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Company or business name
  • Billing and invoicing details
  • GST number (if applicable)

Payment Information

Payments made on our website are processed securely by third-party payment gateways such as Razorpay. We do not store or process your credit/debit card details, UPI credentials, or banking information. Payment gateways may collect:

  • Transaction amount
  • Transaction ID
  • Payment method used
  • Payment status

These are governed by the payment gateway's own privacy policy and security standards.

Technical & Usage Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral URLs

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Enhance user experience

You can control or disable cookies through your browser settings.

4

How We Use Your Information

We use collected information for the following purposes:

  • To provide and deliver our services
  • To communicate regarding inquiries, proposals, or ongoing projects
  • To process payments and issue invoices
  • To improve our website, services, and customer experience
  • To send important service-related updates
  • To comply with legal, regulatory, or contractual obligations

We do not sell, rent, or trade your personal data to third parties.

5

Data Sharing & Disclosure

We may share your information only in the following circumstances:

Service Providers

With trusted third-party service providers who assist us in:

  • Payment processing (e.g., Razorpay)
  • Website hosting
  • CRM, analytics, or email communication tools

These providers are bound by confidentiality and data protection obligations.

Legal Requirements

When required by law, court order, government authority, or regulatory requirement.

Business Transfers

In case of merger, acquisition, or restructuring, user information may be transferred as part of business assets.

6

Data Security

We implement reasonable technical and organizational security measures to protect your personal information, including:

  • Secure servers and hosting environments
  • SSL encryption on our website
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or regulatory requirements

Once data is no longer required, it is securely deleted or anonymized.

8

Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for communication

To exercise your rights, please contact us at connect@factoiryjet.com.

9

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.

10

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12

Contact & Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or your data, please contact:

FactoryJet Private Limited

connect@factoiryjet.com

+91 96999 77699